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HYDROX DRIVE — PRIVACY & UK GDPR POLICY
Discover how HydroX Drive safeguards your personal data across vehicle sourcing briefs, 180–200 mile regression diagnostic records, doorstep logistics, and our strict 24-month retention governance.
Full UK GDPR Compliance
Operated under strict UK Data Protection Act 2018 principles.
The 24-Month Rule
Sourcing briefs & logs securely purged after 24 months.
Contractual Lawful Basis
Data processed solely to deliver, test, and warranty your vehicle.
Subject Access Rights
Seamless access, correction, and erasure upon request.
Our Commitment to Your Privacy & Data Security
At HydroX Drive, trust is the cornerstone of our bespoke automotive concierge service. We strictly safeguard all client information, uphold the UK GDPR data minimization principle, implement the 24-Month storage limitation rule, and ensure robust security across every transaction.
1. Introduction & Who We Are
HydroX Drive ("we", "us", "our") respects your privacy and is committed to protecting your personal data.
This Privacy Policy details how we collect, use, store, and secure your personal data when you use our website (hydro-xdrive.co.uk) or engage our vehicle sourcing, testing, and delivery services, in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller Summary
2. The Data We Collect About You
Depending on how you interact with our platform and concierge services, we may collect:
Identity Data
First name, last name, title, or similar unique identifiers required for customer verification and contract generation.
Contact Data
Billing address, doorstep delivery postcode, email address, and telephone numbers for real-time logistics communication.
Transaction & Sourcing Data
Vehicle preferences, target budgets, desired specifications, diagnostic logs, and service history records.
Technical Data
IP address, browser type, operating system, device characteristics, and anonymized platform usage metrics.
3. Data Retention Period (The 24-Month Rule)
Storage Limitation (24-Month Window)
Core ProtocolIn line with UK GDPR data minimization and storage limitation principles, any information, enquiry details, vehicle sourcing briefs, and communication logs provided by you will be retained for up to 24 months following the conclusion of your inquiry or transaction, unless a longer retention period is required by law or otherwise agreed in writing.
Secure Disposal & Anonymization
Once this 24-month window expires, your personal data will be securely deleted, shredded, or anonymized from our active databases in accordance with rigorous data sanitization standards.
4. Lawful Basis for Processing
We only process your personal data where the law allows us to. We rely on the following legal bases under UK GDPR:
Performance of a Contract
Primary BasisProcessing is necessary to carry out our vehicle sourcing, 180–200 mile regression testing, preparation, and doorstep delivery obligations under our contractual agreement with you.
Legitimate Interests
Operational ExcellenceNecessary for our business operations (such as managing customer service files, improving diagnostic workflows, and handling vehicle requests) provided your fundamental rights do not override those interests.
Legal Obligations
ComplianceWhere we must comply with UK tax, financial accounting, anti-money laundering (AML), or statutory regulatory requirements.
5. Your Legal Rights Under UK GDPR
Under UK data protection laws, you have comprehensive rights in relation to your personal data, including:
1. Right of Access
Request a copy of the personal data we hold about you and verify lawful processing.
2. Right to Rectification
Request correction of inaccurate or incomplete personal information we hold.
3. Right to Erasure
Request the deletion of your personal data where there is no good reason for us to continue processing it.
4. Right to Object / Restrict
Object to processing where we rely on legitimate interests or request temporary restriction of processing.
6. Contact Us & Data Governance
If you wish to exercise any of your legal rights or have questions about our data retention schedules, please reach out to us:
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